Bring back GNER; all is forgiven!

I've just bought train tickets with National Express for the first time (i.e. since GNER lost the east coast franchise. I'm not at all impressed by the terms and conditions on their website:

You may not rely on any statement or representation in the website, and when you buy tickets from NXEC Trains Limited you agree that you have not relied on any statement or representation in this website.

We do not exclude our liability for fraudulent misrepresentation or for death or personal injury caused by negligence.

We shall have no liability for any loss or damage you suffer as a result of relying on any fact or statement that prove to be incorrect.